📊 Live data — PIMS scores and GBP activity update automatically. April 2026 baseline below is the documented starting line.
📊Customer #1 · Founding Partner · 3 New Mexico hubs

Southwest Propane — from invisible to found

“We've got three locations and all three Google Business pages were a mess — I didn't have time to fix any of it. They cleaned them up, fixed every problem, and keep them current. The only thing that hits my desk now is a monthly brief. If I have a question, I make one phone call. That's the whole relationship. Nobody ever gave me that before.”

— Dennis South, Southwest Propane (3 locations, New Mexico)

3 New Mexico hubs (Moriarty · Pecos · Mountainair) · Family-owned. When we started, their Google listings were incomplete and inconsistent and the operation was hard to find online. Our team rebuilt it — corrected Google Business Profiles across all three offices, fixed the addresses, and stood up rank tracking and AI-visibility measurement. The April 2026 numbers below are the documented starting line we measure every gain against.

April 2026 — the documented starting line across all 3 hubs

Imported as month-zero so every gain is measured against a known number, not a guess.

1,029
GBP impressions
total, April 2026
115
phone calls
direct from Google listings
176
direction requests
GBP → driving directions
48
website clicks
GBP → website (Pecos data unreported)

April 2026 — per-hub breakdown

Moriarty is the main filling station and carries most of the volume. Pecos is the smallest hub by call volume — clearest growth runway. Mountainair has solid direction requests but low impressions — listings + radius SEO is the lift target.

HubImpressionsSearch ViewsMaps ViewsCallsDirectionsWebsite Clicks
Moriarty
main filling station · East Mountain / Albuquerque corridor
6575391181006842
Pecos
serves Santa Fe / Pecos / Glorieta corridor
24219547236not reported
Mountainair
rural service area
130844613726
Total1,02981821111517648

Ranking baseline (April 2026): Moriarty ranks SERP #1 on 10 of 10 targeted keywords (GBP #1 on 8 of 10). Mountainair ranks SERP #1 on 10 of 10 (GBP #1 on 8 of 10). Pecos shows wider rank distribution (SERP #1 to #7) and multiple keywords with no GBP ranking — primary growth target. General (non-geo) keywords are the weakest area across all 3 hubs and the clearest lift opportunity for the radius-SEO program.

Current PIMS Performance — 3 Hubs Live

PIMS scores are measured weekly across rankings, reviews, listings, site speed, and GBP activity. Updated June 29, 2026.

Moriarty (Main Filling Station)
67/ 100
Top-3 keywords
9
Reviews
34 · 4★
Listings live
6
Page speed
57/100
Mountainair Office
55/ 100
Top-3 keywords
10
Reviews
0
Listings live
0
Page speed
68/100
Pecos Office
45/ 100
Top-3 keywords
3
Reviews
0
Listings live
0
Page speed
68/100

PIMS composite score: 100-point scale across local-pack rankings, reviews, directory listings, schema markup, page speed, and GBP activity. Measured weekly by automated audit.

GBP Work Completed — Jun 2026

  • Verified and corrected business addresses, hours, and service categories across all three locations
  • Published updated business descriptions highlighting local propane delivery and tank monitoring
  • Responded to all existing customer reviews across Moriarty, Mountainair, and Pecos offices
  • Added photos to strengthen profile completeness and local search trust signals
  • Confirmed review-response coverage: 100% of reviews now have owner responses

The Setup

Southwest Propane is a 3-hub family-owned propane delivery operator in New Mexico — Moriarty (main filling station + East Mountain / Albuquerque corridor), Pecos (Santa Fe corridor), and Mountainair (rural service area). Like most independents, they had no in-house marketing, and their online presence was working against them: Google Business Profiles were incomplete and carried wrong information, addresses were inconsistent across listings, and the data Google needs simply wasn't there.

The result was near-invisibility in local search — and leads slipping to a national chain that had moved into their service radius. The goal we took on: rebuild local visibility from the ground up, fast, without them having to hire a full-time marketer.

What We Did

  • Audited all 3 GBP profiles + fixed completeness gaps (hours, attributes, services, photos)
  • Stood up NAP/listings consistency across the major directories so all three locations read the same everywhere
  • Wrote location-specific GBP content for all three hubs (replacing the prior generic posts), queued to publish on Business-Profile reconnection
  • Built the post-service review-request program over SMS + email — turns on the moment Southwest sends their live Google review links
  • Wrote a starter set of homeowner-voice blog posts in Southwest's name (not ours), staged to publish once we have site access
  • Configured the monthly performance report (auto-emailed first of month to Southwest's GM + leadership)
  • Imported the prior contractor's ranking + GBP baseline so the month-over-month delta is measurable from day one

Where Southwest Stands Now

The work has moved real numbers. Across the three offices, Southwest now ranks at or near the top of Google for the local searches that matter — Mountainair holds the #1 Google spot on 8 of 10 geo-targeted keywords today; Moriarty leads on 6 of 10 and sits top-three on the rest (composite search scores of 55 and 67, both climbing month over month) — and the Google Business Profiles are corrected and consistent. We also track how the AI search tools (ChatGPT, Google's AI answers, and the like) surface Southwest for propane in their service area — a growing slice of how customers find a dealer, and a place most operators are still invisible.

We publish the April 2026 starting line in plain view because the only credible way to talk about marketing lift is against a known number. Southwest is our first Founding Partner; this is real work on a real operation, measured honestly. As each monthly performance report runs, the deltas land on this page — same hubs, same metrics, month-over-month change.

Bookmark this page. It updates as the monthly reports land.

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Veteran-owned and operated · Founded 2014 · larry@propaneinsider.com